← Nexa AI

Data Deletion Instructions

Last updated: 24 August 2026

You can request deletion of information associated with your Nexa AI account.

How to request deletion

  • Email ys7259218@gmail.com from the email address used for your Nexa account.
  • Use the subject “Nexa data deletion request”.
  • Do not include passwords, access tokens, PINs, or customer message contents.

What happens next

We will verify account ownership and delete account-owned AI employee settings, connected WhatsApp channel records, conversations, messages, appointments, calls, and related activity records. Some minimal security or legal records may be retained when required, then removed when no longer needed.

Timing

We aim to acknowledge requests promptly and complete verified deletion requests within 30 days.